Guidewire Training

Guidewire Training

This course is designed for all developers who will be configuring or integrating Guidewire applications such as ClaimCenter, BillingCenter, and PolicyCenter.

This Guidewire training course is designed for all developers who will be configuring or integrating Guidewire applications such as ClaimCenter, BillingCenter, and PolicyCenter.

Policy Center:
Policy Center stores information about a policy and manages a set of processes that, if completed successfully, result in changes to the policy. Examples of policy changes are: creation of a new policy, renewal of a policy for a new term, or cancellation of a policy. As a result of each policy transaction (such as adding an additional driver to an auto policy), the system determines the price of the transaction. If successfully completed, Policy Center forwards this pricing information to a billing system. The pricing information is also important for reporting to regulators.
In Policy Center, you can tailor your products. Before you can use Policy Center to manage policies, you must first define your product line. In other words, what products are you going to offer? Products are the first level of the product model hierarchy. Carriers or agents sell these products (such as personal auto or workers’ compensation policies) to customers. Each individual policy is an instance of a product. Therefore, personal auto, business owners, and workers’ compensation are all products.
While Policy Center comes with certain lines of business, it is flexible. You can customize the default lines of business to meet your business needs. You can also create your own lines of business in Guidewire Product Designer. (Policy Center includes Product Designer.)
How do you configure Policy Center? Use Guidewire Studio as the integrated development environment (IDE) to configure PolicyCenter to meet your business needs. In Studio, you can control workflow, policy transactions, PCF screens, typelists, rules, and Gosu.
How are lines different from products? For example, general liability and commercial property are both lines. If you represent a business, you can buy a general liability product, which just includes the general liability line. Then you can buy a commercial property product, which includes just the commercial property line. However, you can also buy a commercial package product, which may include both the general liability and commercial property lines. Commercial package is a multi-line product, as opposed to a monoline product. Conversely, an insurer can sell multiple products, each of which includes the same line or lines. A product can be targeted to a particular group. For example, an insurer can offer a commercial package for shopping centers, one for hotels, and one for universities.
How do you manage policies? You create and manage policies through a web interface. On this virtual Desktop, you create policy transactions (or jobs) that process policies in various ways. Through policy transactions, you can submit, issue, change, renew, cancel, reinstate, rewrite, and audit policies.
Types of policy transactions include: submission, issuance, policy change, renewal, cancellation, reinstate, rewrite, and audit.

Claim center:

Claim Center is a web-based enterprise software application designed to manage the process of reporting, verifying, and making payments on claims against a policy. It manages the claims process from first notice of loss through execution of financial transactions, including the payment and setting of reserves. This insurance claims management system also manages claims information and coordinates the claims process to ensure compliance with corporate policies and claims best practices. Claim Center functionality includes:
•Group-based ownership of claims and claim sub objects – Enables assignment of objects to users based on the group they are in, as well as user access to an object based on who owns the object.
•Claim maturity – A set of rules that automatically manage the claim’s maturity level. Particular attention is paid to whether the claim can be paid out or not and whether activities are prevented if the claim is not yet payable.
Claim financials – Enables management of the finances involved in a claim. Financials include setting aside money for expected payments (reserves), issuing payments (checks), tracking recovery opportunities, and requiring approval for financial activity in excess of a given user’s authority.
Address book integration – Enables sharing of vendor contact information across claims. If Policy Center is installed and integrated, you can also manage client contact information in a central address book database. Guidewire provides an address book application called Contact Manager that can be integrated with Claim Center. For more information, see “Integrating Contact Manager with Guidewire Core Applications” in the Contact Management Guide.
Workspace to manage claims process – Adjusters and supervisors use a workspace to manage the claims process, whether they are connected to or disconnected from the corporate network. Many routine tasks are automated.
•Distributed collaboration – Claim Center manages distributed participants such as fraud investigation units, auto repair shops, and claimants.
•Activity coordination – Adjusters and supervisors manage activities on open claims being managed by a group of adjusters at any given time. Claim Center tracks critical activities and coordinates the distribution of work on a claim across people inside and outside the organization.

  • Worker and claim management– Claim Center ensures that supervisors are aware of claims and activities in their groups in real time.

Billing center:

Billing Center is a web-based billing system and an enterprise software application that coordinates, executes, and records receivables and transactions. Billing Center manages the full life cycle from billing instruction to close. In addition to providing a complete billing and receivables management system, Billing Center also handles several customer service functions, such as automated dispute and delinquency processing.
Billing Center manages the end-to-end billing processes, including complex and customized billing arrangements (such as group, list, or mortgage billing and multi-payer or multi-location billing).
Billing Center receives billing instructions from either Guidewire Policy Center or another external policy administration system (PAS) and determines the amounts due on a policy or account. It receives payments from customers and producers and manages payment distribution. It also handles commissions payable to producers. Although the policy administration system is the system of record for the account, Billing Center maintains client data for billing purposes.
In addition, Billing Center determines how to manage receipts, disbursements, audits, commissions, customer messaging, exceptions, and adjustments, and provides accounting system support. It supports accounts of all sizes and types, and integrates seamlessly with policy, lockbox, document management, document production, check writing, payment processing, and general ledger systems.


 Policy center:


• Policy Center Entities
This session will explain the primary entities of Policy Center Data Model.
This will describe datamodel associated with accounts and policies
• Policy Transactions
This topic describes the types of transactions used to maintain the policies. This will also explain the    relationship between transactions and Jobs
• Into to Policy Center Configuration
This topic describes the policy center architecture and basics of configuration
• Configuring Location Groups and Pages
This topic describes the way the that locations are used to control navigation in the user interface
• Configuring Job Wizards
This topic describes the way job wizards are configured
• Contacts and Locations
This topic describes the Locations are configured
• Introduction to Product Model
• Introduction to Product Model Configuration
Describe the role that the product model plays in PolicyCenter
Define the primary entities of the product model
Describe how availability logic is used in the product model
• Configuring Products and Policy Lines
Describe the relationship between products and policy line patterns
Modify products
• Configuring Coverages
Describe what a coverable is, and how it relates to a coverage
Describe the attributes of coverage patterns
• Configuring Coverage Terms
Describe coverage terms and how they are used in PolicyCenter
• Configuring Modifiers
Describe the configuration options for modifiers
• Configuring Question Sets
Describe how question sets are used to influence job execution
• Configuring Offerings
Describe and configure offerings
• User,Groups,Organizations and Permissions
Understand how to manage user and groups
• Assigning Ownership
• Field Validation
• Validation Rules

• Validation Classes
Field level validation on data model and UI with input mask and enhancement
• Configuring Side-by-Side Quoting
Describe how side by side quoting works and how to configure it
• The Job Lifecycle
This topic describes the different types of policy center transactions and timeline for the transactions
• Intro to Workflow
• Workflow Processes and Elements
This topic describes the Policy Center workflow and how to configure a new workflow around it

• Integration Overview
This topic describes how integration works in Guidewire products
• Web Services
Basics of webservice (Both expose and consumption)
• Batch Process
This describes how to configure and run batch processes in Guidewire
• Plugins and Messaging
This describes plugins and messaging concepts in Guidewire platforms

Claim center:


The Claim File
• The ClaimCenter data model
• The claim file
Claims Process and Intro to Intake
• Claims processing – business perspective
• Claims processing – functional perspective
• The claim intake process
• Automated claim setup
• New claim validation
ClaimCenter Demo
• Demonstration of ClaimCenter functionality
Introduction to ClaimCenter Configuration
• ClaimCenter data model
• ClaimCenter user interface
• ClaimCenter rules
• Importing data into ClaimCenter
Configuring Location Groups
• Location group basics
• Location group configuration
• Page configuration
Configuring Wizards
• Wizard basics
• Wizard configuration
• Wizard step configuration
Configuring Claim Setup
• Claim setup basics
• Presetup rules
• Segmentation rules
• Workplan rules
• Exposure and activity setup
Configuring LOB Typelists
• Line of business model
• The LOB typelists
• The LOB editor
• LOB model configuration
Configuring LOB User Interface
• LOB model and the user interface
• Configuring exposure types
• Configuring new exposure menu behavior
Configuring Validation Rules
• Types of validation
• Validation rule basics
• Validation rules in the user interface
• Warnings and errors
• Identifying invalid fields
Configuring Permissions
• ClaimCenter security functionality
• Checking system permissions in Gosu
• Creating system permissions
• Application permission keys
Contact Roles
• Contact roles
• Categorizing contact
• Contact role configuration
• Contact role type constraints
• Entity role constraints
ClaimContact Widgets
• ClaimContact widget basics
• Configuring ClaimContact widgets
Intro to Transaction Rules
• Transaction basics
• Transaction data model
• Transactions and Gosu
• The Financial Calculations Library
Configuring Transaction Validation Rules
• Transaction and check life cycles
• Transaction validation basics
• Transaction validation rules
Configuring Transaction Approval Rules
• Transaction approval basics
• Authority limits
• Transaction approval rules
• Approval routing rules

Billing center:


• Gosu Bundles
• Gosu And Java
• Gosu For Integration
• Overview Introduction
• Plugins Predefined Plugins
• Web Services Consuming
• Messaging Introduction
• Messaging Payloads
• Messaging Sending
• Messaging Triggering
• Web Services Publishing
• Config User Accounts Producers
• Config User Billing Process Overview
• Batch Process Batch Process
• Gosu Overview Advanced
• Messaging Acknowledging
• Config User Payments Commissions
• Config User Policies Invoices
• Integration Point Number Generator
• Overview BC Data Model
• Integration Point Authentication
• Gosu Entity Builders
• Gosu Gosu And XML
• Gosu G Unit Tests
• Gosu SA Blocks
• Gosu SA Generics
• Integration Point Doc Management
• Plugins Startable Plugins
• Utilities Typecode Mapper
• Config ConfigIntro
• Config User Accounts Producers
• Config User Billing Process Overview
• Config User Payments Commissions
• Config User Policies Invoices
• Config User Trouble Tix Delinquency
• Config Activities
• Config Assignment Escalation
• Config Charge Invoicing
• Config Location Groups
• Config Trouble Tickets
• Config Earn Track Commissions
• Config Workflow Delinquency
• Config Workflow Elements
• Config Workflow Processes
• Adv Config Charge Invoicing Invoice Assembler
• Adv Config Charge Invoicing_Plugins
• Adv Config Config Commission
• Adv Config Payment Distribution
• Adv Config Item Assign Reassign
• Adv Config Payment Plan Modifiers
• BC30 Locations Wizards

  • Can I get recorded sessions of a live class?

    Yes, this can be done. Moreover, this ensures that when you will start with your batch, the concepts explained during the classes will  be recorded and available to you .

  • How will I execute the Practicals?

    We will help you to setup the required environment for practicals.

  • I have a windows system. Can that be used to work on the assignments?

    Yes, One can always use Windows to work on assignments. Our 24*7 team support will guide you to get the set-up ready.

Vidhyalive certified ‘Guidewire Expert’ based on your project performance, reviewed by our expert panel


Online Classroom

Any Day
Any Day
Any Time
Any Day
Any Day
Any Time

Course Feature

Online Classes: 30 Hrs

30 live classes of 1 hr each by Industry practitioners

Assignments: 15 Hrs

Personal assistance/installation guides for setting up the required environment for Assignments / Projects

Project: 10Hrs

Live project based on any of the selected use cases, involving Guidewire policy center,claim center,billing center.

Lifetime Access: Life time

Lifetime access to the learning management system including Class recordings, presentations, sample code and projects

24 x 7 Support

Access to the support team (available 24/7) in resolving queries during and after the course completion

Get Certified

Vidhyalive certified ‘Guidewire Expert’ based on your project performance, reviewed by our expert panel